Media Mail is generally used for single titles by persons who are not in a rush to receive their shipments. We usually upgrade orders of two or more titles to priority mail since it is insured and faster.
We are located in Poulsbo, Washington. Depending on the destination, domestic priority mail shipments tend to arrive within 1-3 days. If for some reason the order needs to go by a different carrier such as UPS, FedEx, or DHL, special arrangements can be made.
If the recipient’s country has secure mail service, single titles are usually sent by first class mail. This requirement is in place because no insurance is available for this service. The limit for first class foreign mail is four pounds. Above this weight, priority mail is used. Typically, one of the flat rate options works quite well if there are several books in the order.
All shipments to Africa, Central and South America, certain Eastern European and Asian countries must be sent via an insured service.
Within reason, a few questions can be answered by e-mail. For example, if the question is about the ease of readability or whether the book targets lay or professional audiences, we can try to answer the questions. If a specific illness is mentioned, we cannot really answer the question by e-mail.
Once in a while, something unforeseen happens. Though we discourage returns, we will work to find a win-win solution. If delivery is declined, we refund the cost of the goods but not the shipping. If the shipment has been opened, the amount of the refund will depend on the condition of the titles. Please understand that we do our best to provide excellent service which means that unless specifically stated otherwise, all books are new and free of wear and tear.
Payment Methods & Discounts
All e-commerce transactions on this site use either Stripe or PayPal. If you require an alternative method of payment, please contact us Payment via Zelle is available for domestic customers.
Both Stripe and PayPal accept most of the popular credit cards. With PayPal, one can use available funds in the buyer’s account.
With Stripe, your statement will display iie-academy as the payee. For those using PayPal, the statement will show either Sacred Medicine Sanctuary or Ingrid Naiman as the recipient of the funds.
On our own publications, we offer discounts on orders of five or more copies of the same title. We do not require a resale permit as we extend this offer to conference convenors and vendors, schools, churches of all denominations, online sellers, brick and mortar shops, health care providers, as well as students and patients who want to share with other seekers.
All you have to do to obtain a discount is to add more books to the shopping cart. You will receive a 20% discount on your order.
Libraries should use the contact form to request a code. The message should include the title, name of the library, purchase order number, and URL of the library.
Bookstores can order our own publications at a discount when placing an order for five or more titles.
Distributors receive a larger discount when ordering full cases.
Please register as a user, then a role will be assigned according to the information provided.
Translations and Foreign Distribution
Cancer Salves: A Botanical Approach to Treatment was translated into German, but it currently out of print. A new publisher would be most welcome.
This book is also available in Bulgarian.
A Spanish translation has been made but has not been published. We welcome the opportunity to work with a suitable publisher.
This and future books can be translated and published. Please use the contact form to explore the opportunities.
We welcome serious inquiries about distributing our titles in other parts of the world. In many cases, we are open to providing exclusive rights.
Dr. Ingrid Naiman is open to occasional participation in international conferences, but her preferences are master’s classes that are ten days in duration and/or clinical consultations of three weeks or more.
Copyrights and Quoting
Intellectual property is protected by international law. We make every effort to be in perfect compliance and expect the same from those who read our publications.
All requests to use quotations from our website, e-books, and print books must be in writing. Please use the contact form.
All requests to use quotations from our website, e-books, and print books must be in writing. Please use the contact form on this site.
Please state exactly what text you want to use, where the text will be used, and how credit and attributions will be made.
In general, we prohibit use of our intellectual property by bloggers, freelance journalists, and others who post online. We welcome links and usually will agree to the us of 1-3 sentences if those quotes are properly attibuted and a link to the original place of publication is included. Reprinting of articles, e-books, or other material is almost never granted.
The author and/or publisher should describe the magazine or book, context, and the exact quotation for which permission to reprint is sought.
All correspondence must be in writing, signed, and dated. Approval, if granted, is limited to exactly what has been agreed. Any use of intellectual property that would lead to competition and/o financial loss is strictly prohibited.
We do not share any information about our customers with anyone. Our mailing list, purchasing information, correspondence between customers and ourselves is all strictly between us. We simply do not compromise where privacy is concerned.
For further information, please read the policy posted on this site.